1 reviews | Active since Sept 2012

01 Jul 2021, 11:16

3 hellopeter reports still standard bank doesn’t assist

I have requested standard bank via 3 hellopeter reports to contact me

I have been a standard bank client for 16 years

I am about to leave

I have settled all my debt and have proven I qualify for a better loan interest rate

And yet I can’t even get them to call me

It’s disgusting

I think I will take my business elsewhere

0
Replies (1)
Standard Bank
Standard Bank's reply02 Jul 2021, 04:43
Official
 Hello,  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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