3 False debits in 2 weeks

I have been a Standard Bank client for over 16 years as I first opened my account when I was 16 years old. I have never had issues hence I have a home loan, car insurance, and various other insurance policies with them, but my recent experience has me so angry that I am willing to cut as many ties with this company as I can.

On the 26th of May I was debited by a **** company that does not even answer calls, for which I had to pay over R30 to find out who that company is. I was told by the bank that I have trusted for so many years that there was nothing they could do , I have to cancel with the **** company, how on God's earth can you cancel with a **** company, even when you google that company all you get is various complaints from people, but MY bank can not protect me from those people.

Then on the 15th of June I was debited once again by two other companies that I know nothing about and I will not waste yet another R60 to investigate who these people are because that will not help me in any way. I called ********** 107 on 15 June 2018 at 07:24am for 11minutes and 48seconds and asked for these debit orders to be reversed and I was told that it was done however, when I called this morning I was told that was never done and the person did not leave any notes so they can not trace who it was.

I am now giving you the time and since your calls are recorded for quality purposes, I am sure that you can trace it. FNB allows customers to reverse debit orders, why do you not give us that ability since your staff is obviously highly ***********

I need my money back into my account without any further delays.