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abdul A
1 reviews | Active since Jul 2016
05 Mar 2021, 19:04
2x debited x 5
So yesterday i received an sms that standard bank are busy correcting their double billing to their clients. Thus morning i get 5 SMS showing that i have swiped my card at various retailers. Obviously i was not shopping at 715 am in the mall. But all these swipes were made on 28 feb. Exactly the same amounts. And yes standard bank have now taken the same amounts from my account twice
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Standard Bank's replyOfficial
06 Mar 2021, 04:00Hello Abdul
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply06 Mar 2021, 04:00
Official
Hello Abdul
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***