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Nokwazi N

1 reviews | Active since Mar 2022

28 Nov 2023, 15:34

2nd time *****ing my money

2nd time now you *****ing my hard earned money. You are not responding to my emails. 13 years I'm banking with these ******. I want my money back. And cancel your products. You are *****STERS that feed of poor people. DON'T MAKE THE SAME MISTAKE I MADE.

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Replies (5)
Standard Bank
Standard Bank's reply28 Nov 2023, 15:37
Official
Dear Nokwazi 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Nokwazi N's update29 Nov 2023, 17:03
Reviewer Update
You ****en canceled my funeral policies without calling me and still you have not returned my money. STANDARD BANK IS A ****. *****STERS
Standard Bank
Standard Bank's reply29 Nov 2023, 17:13
Official
Good day Nokwazi

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
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Nokwazi N's update29 Nov 2023, 17:28
Reviewer Update
You've canceled the 3 products, didn't bother to call. When are you giving me my money back. You service is nonsense. Can't believe I've been with standard for 13 years and this is the treatment I get. No ownership whatsoever. Please refund me ASAP
Standard Bank
Standard Bank's reply29 Nov 2023, 18:09
Official
Good day Nokwazi 

We have sent an urgent escalation to our stakeholders for an update.

Please expect a call from one of one our consultants.

Kind regards
Standard Bank Hello Peter Team 
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