TM
Thavan M
1 reviews | Active since Oct 2011
29 Mar 2022, 13:43
2nd OTP sent to same email address. HOW DOES THIS PREVENT *****?
Pathetic double OTP sent to same address If an email were hacked, how does this prevent ***** if another OTP is sent the second time to the SAME EMAIL ADDRESS! Why not send either to a second address or a cellphone?
Helpful (0)
Replies (5)0
Replies (5)TM
Thavan M's updateReviewer Update
30 Mar 2022, 15:06I'm still waiting for responses from HOMELOANS, MY FIXED DEPOSIT INVESTMENT AND FROM THE EXCESSIVE ATM CHARGES TO WITHDRAW CASH .
PATHETIC CUSTOMER SUPPORT.
Considering moving to bank zero
PATHETIC CUSTOMER SUPPORT.
Considering moving to bank zero
TM
Thavan M's update30 Mar 2022, 15:06
Reviewer Update
I'm still waiting for responses from HOMELOANS, MY FIXED DEPOSIT INVESTMENT AND FROM THE EXCESSIVE ATM CHARGES TO WITHDRAW CASH .
PATHETIC CUSTOMER SUPPORT.
Considering moving to bank zero
PATHETIC CUSTOMER SUPPORT.
Considering moving to bank zero
Standard Bank's replyOfficial
26 Apr 2022, 16:15Hello Thavan
As per our telephonic conversation you confirmed that this matter has been resolved.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Standard Bank Help Centre
***
As per our telephonic conversation you confirmed that this matter has been resolved.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply26 Apr 2022, 16:15
Official
Hello Thavan
As per our telephonic conversation you confirmed that this matter has been resolved.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Standard Bank Help Centre
***
As per our telephonic conversation you confirmed that this matter has been resolved.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Standard Bank Help Centre
***
TM
Thavan M's updateReviewer Update
10 Jun 2022, 17:10NO TELEPHONIC CONTACT, except from Ucount on another matter.
If only the Ucount excellent customer service was norm.
I'm so frustrated that I cancelled my investment. A LOSS of R2000 for me was better than dealing with undue stress.
If only the Ucount excellent customer service was norm.
I'm so frustrated that I cancelled my investment. A LOSS of R2000 for me was better than dealing with undue stress.
TM
Thavan M's update10 Jun 2022, 17:10
Reviewer Update
NO TELEPHONIC CONTACT, except from Ucount on another matter.
If only the Ucount excellent customer service was norm.
I'm so frustrated that I cancelled my investment. A LOSS of R2000 for me was better than dealing with undue stress.
If only the Ucount excellent customer service was norm.
I'm so frustrated that I cancelled my investment. A LOSS of R2000 for me was better than dealing with undue stress.
Standard Bank's replyOfficial
13 Jun 2022, 11:14Good day Thavan
Thank you for alerting us regarding this matter.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Our team will be in touch with further feedback.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us regarding this matter.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Our team will be in touch with further feedback.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply13 Jun 2022, 11:14
Official
Good day Thavan
Thank you for alerting us regarding this matter.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Our team will be in touch with further feedback.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us regarding this matter.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Our team will be in touch with further feedback.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
13 Jun 2022, 12:40Hello Thavan
As per our telephonic conversation you confirmed that this matter has been resolved.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support.
Kind regards
Standard Bank Help Centre
***
As per our telephonic conversation you confirmed that this matter has been resolved.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply13 Jun 2022, 12:40
Official
Hello Thavan
As per our telephonic conversation you confirmed that this matter has been resolved.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support.
Kind regards
Standard Bank Help Centre
***
As per our telephonic conversation you confirmed that this matter has been resolved.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support.
Kind regards
Standard Bank Help Centre
***