2nd complaint for unexplained Bank fees

Item: Standard Bank
Rating: 1
Author: Roger B

This is the 2nd HelloPeter for the same issue, last time you didn't even bother calling the number on stated on the complaint. You are pathetic, she hasn't moved her account to FNB like i did because of your incompetence, but we will be doing it soon...

PLEASE URGENTLY CONTACT MY WIFE AND EXPLAIN EXACTLY WHY YOU CHARGING HER R25 FEE FOR STATEMENT OR SOMETHING THAT SHE DID NOT REQUEST.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

06 May 2019, 08:16

Hi Roger

Thank you for posting a comment.

One of the consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply06 May 2019, 08:16

Official

Hi Roger

Thank you for posting a comment.

One of the consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's replyOfficial

14 May 2019, 11:05

Dear Roger J.E

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply14 May 2019, 11:05

Official