1 reviews | Active since Jan 2023
2MONTHS WAITING FOR A CHEQUE CARD.
Standard bank has no way of customer service. After the last ***** incident I went into the bank to order my new cheque card, which they then said I can only get it if I upgraded my account. After doing so they said that it will be an additional cost for the new card and I agreed with it. IT HAS BEEN 2 MONTHS AND I STILL DONT HAVE A CHEQUE CARD!!! Ive requested another card through the banking app and take a guess, IT HAS BEEN A MONTH AND I STILL DONT HAVE A CHEQUE CARD. I didn't even receive a single confirmation email or sms about my new cards. What's the point of having you guys my as my bank if I don't even get the basic services. This is my last time begging for you guys to fix your act and stop being ***********. FIX THIS ISSUE
Thank you for bringing this issue to our attention. At Standard Bank, we are committed to delivering the highest level of service, and we want to assure you that we are addressing this matter with the utmost urgency.
We sincerely apologize for any inconvenience or frustration this may have caused you.
Please know that we are working diligently to resolve the issue and will keep you updated on our progress. If you have any further questions or concerns, don’t hesitate to reach out to us directly.
Kind regards,
The Standard Bank Team
***
Thank you for bringing this issue to our attention. At Standard Bank, we are committed to delivering the highest level of service, and we want to assure you that we are addressing this matter with the utmost urgency.
We sincerely apologize for any inconvenience or frustration this may have caused you.
Please know that we are working diligently to resolve the issue and will keep you updated on our progress. If you have any further questions or concerns, don’t hesitate to reach out to us directly.
Kind regards,
The Standard Bank Team
***
I still have not received my cheque card, I haven't received an update via email, sms or phone call. Please assist.
I still have not received my cheque card, I haven't received an update via email, sms or phone call. Please assist.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***