AH
Alexza H
1 reviews | Active since Jun 2020
22 Jun 2020, 13:44
2hours on hold!
I have literally been listening to standard bank music for 2 hours trying to get through to the call center.
I have called numerous times and probably used up almost R300 being on hold.
I am trying to get a settlement for my vehicle finance
Standard bank is slowly becoming the worst bank to bank with.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
22 Jun 2020, 16:47Dear Alexza Harris
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
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Standard Bank's reply22 Jun 2020, 16:47
Official
Dear Alexza Harris
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
30 Jun 2020, 16:14Dear Alexza
Thank you for posting your comments.
An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards
***
Complaint Resolution Centre
***
Thank you for posting your comments.
An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards
***
Complaint Resolution Centre
***
Standard Bank's reply30 Jun 2020, 16:14
Official
Dear Alexza
Thank you for posting your comments.
An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards
***
Complaint Resolution Centre
***
Thank you for posting your comments.
An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards
***
Complaint Resolution Centre
***