KW
Kim W
1 reviews | Active since Feb 2021
10 Nov 2025, 11:43
*******
On 10 November 2025, I noticed an R100 honoring fee was deducted from my account. However, on 7 November, I was informed by Millie from your team that I did not have sufficient funds to cover a payment of R165. This was surprising to me, as I had R200 deposited in my account at that time and successfully made the payment to the butcher.
Given these circumstances, I believe the R100 charge is unjust, and I would like to request a refund of this amount. I would appreciate it if you could look into this matter and provide me with a resolution.
Helpful (0)
Replies (9)0
Replies (9)
Standard Bank's replyOfficial
10 Nov 2025, 11:56Good day Kim,,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Nov 2025, 11:56
Official
Good day Kim,,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
KW
Kim W's updateReviewer Update
10 Nov 2025, 12:09Please just make sure my money is put back in my account, its my traveling home fee from work today. ***
KW
Kim W's update10 Nov 2025, 12:09
Reviewer Update
Please just make sure my money is put back in my account, its my traveling home fee from work today. ***
KW
Kim W's updateReviewer Update
10 Nov 2025, 13:27Im leaving work at 16h30. I need that 100 in my account so i can travel home
KW
Kim W's update10 Nov 2025, 13:27
Reviewer Update
Im leaving work at 16h30. I need that 100 in my account so i can travel home
Standard Bank's replyOfficial
10 Nov 2025, 13:52Good day Kim,
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kind regards
Standard Bank Hello Peter Team
***
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Nov 2025, 13:52
Official
Good day Kim,
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kind regards
Standard Bank Hello Peter Team
***
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kind regards
Standard Bank Hello Peter Team
***
KW
Kim W's updateReviewer Update
10 Nov 2025, 14:06***
KW
Kim W's update10 Nov 2025, 14:06
Reviewer Update
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KW
Kim W's updateReviewer Update
10 Nov 2025, 15:47You guys are ******* man , you took my money that i needed to get home from work. Please send my money back in my account,
KW
Kim W's update10 Nov 2025, 15:47
Reviewer Update
You guys are ******* man , you took my money that i needed to get home from work. Please send my money back in my account,
KW
Kim W's updateReviewer Update
11 Nov 2025, 08:17i want my money gosh
KW
Kim W's update11 Nov 2025, 08:17
Reviewer Update
i want my money gosh
KW
Kim W's updateReviewer Update
11 Nov 2025, 11:08So i get a email from Gorden to say my case ha sbeen reolved, how was it reolved, i want my freaken 100r back, you guys a ******* man , How on earth can you deduct money from my account when it was not in a negative , and to top it off i had a 200 r in my account deposited and you deduct a 100r for ****, no man i will go on and on i will let the people no how you guys are *******, put my oney back in my account ,m kla and i will be happy to close my account wit you
KW
Kim W's update11 Nov 2025, 11:08
Reviewer Update
So i get a email from Gorden to say my case ha sbeen reolved, how was it reolved, i want my freaken 100r back, you guys a ******* man , How on earth can you deduct money from my account when it was not in a negative , and to top it off i had a 200 r in my account deposited and you deduct a 100r for ****, no man i will go on and on i will let the people no how you guys are *******, put my oney back in my account ,m kla and i will be happy to close my account wit you
KW
Kim W's updateReviewer Update
11 Nov 2025, 15:27*******
KW
Kim W's update11 Nov 2025, 15:27
Reviewer Update
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