CB
Celestine B

1 reviews | Active since Oct 2013

10 Jan 2024, 18:27

*****

There is a card purchase that I didn't authorize. I didn't receive any authentication as I usually do and I would like my money back

0
Replies (2)
Standard Bank
Standard Bank's reply11 Jan 2024, 07:21
Official
Hi Celestine

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply12 Jan 2024, 11:37
Official
Hi Celestine

We appreciate you taking our call.

As per our discussion we have sent you an email with the ***** contact details.

In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.  Kindest regards, Standard Bank social media Team