DC
David C
1 reviews | Active since Dec 2024
16 Apr 2025, 15:01
24 hours.... NOT!
I attempted a limit increase on 14/04/2025.
I then recieved an email with the acceptance letter and contract but the email advised that I need to send 3 months payslips to complete the application.
"All documents will be linked to your account within 24 hours"
I submitted the documents not longer than 15 minutes after receiving the email and after 3 phone calls there is still no clear answer from Standard Bank other than it has been allocated to an agent.
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Standard Bank's replyOfficial
16 Apr 2025, 15:08Dear David
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Apr 2025, 15:08
Official
Dear David
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***