CM
Christinah M
1 reviews | Active since Dec 2022
28 Dec 2022, 09:51
2021 refund
My Aunt bought a beds 2020 in a company called Highlands Bedding worth R18000. She paid cash now 2021 there was a debit of the same amount she didn't see because she lost her phone and the same happened this year 2022 she went back to the Standard bank to report and the money was refunded but the 2021 money was not refunded. They told her to go to the shop she bought the beds the shop advised her to open a case and when she went to the police station they told her about lawyers. She's caught in between.
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Standard Bank's replyOfficial
28 Dec 2022, 10:05Dear Christina Maseko
Thank you for reaching out to us. We would be glad to advise.
Your mother may visit the Bedding store and enquire what the continued debit was for, in the even that she chooses to dispute it she may then go and open a case at the SAPS.
Once that is done, a ***** case may be opened with the bank to try and retrieve the funds.
Kind regards
Standard Bank Help Centre
***Edit DeleteAdd your reply
Thank you for reaching out to us. We would be glad to advise.
Your mother may visit the Bedding store and enquire what the continued debit was for, in the even that she chooses to dispute it she may then go and open a case at the SAPS.
Once that is done, a ***** case may be opened with the bank to try and retrieve the funds.
Kind regards
Standard Bank Help Centre
***Edit DeleteAdd your reply
Best regards,
Standard Bank's reply28 Dec 2022, 10:05
Official
Dear Christina Maseko
Thank you for reaching out to us. We would be glad to advise.
Your mother may visit the Bedding store and enquire what the continued debit was for, in the even that she chooses to dispute it she may then go and open a case at the SAPS.
Once that is done, a ***** case may be opened with the bank to try and retrieve the funds.
Kind regards
Standard Bank Help Centre
***Edit DeleteAdd your reply
Thank you for reaching out to us. We would be glad to advise.
Your mother may visit the Bedding store and enquire what the continued debit was for, in the even that she chooses to dispute it she may then go and open a case at the SAPS.
Once that is done, a ***** case may be opened with the bank to try and retrieve the funds.
Kind regards
Standard Bank Help Centre
***Edit DeleteAdd your reply
Best regards,