AB
Anton B

1 reviews | Active since May 2018

06 Mar 2021, 20:07

2021 fees reduction a pleasant surprise

Having been with Standard Bank in my personal including business capacity for many years, I have experienced a fair amount of lack of service in both instances.

However, I was pleasantly surprised in reviewing the 2021 business tariffs recently. Standard Bank reduced a swath of fees, even down to zero in many instances, citing COVID-19 relief for its clients. This is surely the first intance ever that I recall.

Sure, they are trying to win new clients with this policy, but everyone benefits.

Bravo for this bold move! You have certainly regained my goodwill and that of many others too I am sure.

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Replies (1)
Standard Bank
Standard Bank's reply06 Mar 2021, 23:28
Official
 
Hello  Anton 
 
Thank you for your posting. 
 
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. 
 
We are delighted to hear of your wonderful experience. 
 
Kind regards 
 
Complaint Resolution Centre
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