2 weeks no way forward ***** case

ATM ***** people with their pathetic service. Almost two weeks waiting for feedback. You call *** and wait for more than two hours and they never answer and then you call *** and they tell you they can’t assist but can only forward the matter to investigators. You tell them to call you between 12-13:00 but they call you at 14:00 when you cannot answer and they don’t even leave a message with the specific number and person name to call. You go back to call the number and they don’t answer, you call *** they can’t assist and they forward the matter then the circle goes on and on.