DS
Desiree S
1 reviews | Active since Feb 2019
12 May 2025, 09:35
2 week turn around time to queries.
Terrible turnaround time to get shares/trading done through Standard Bank. Turn around time on their automated email says 24-48 hours response (working hours) from their Call Centre. I have waited approximately 2 weeks between every email or call had with their 'service' team. I would definitely not recommend their work.
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Standard Bank's replyOfficial
12 May 2025, 09:39Dear Desiree S,
Thank you for reaching out to us for assistance. We understand how frustrating it can be when things don't go as expected, and we sincerely apologize for not meeting your expectations this time.
Please know that we are committed to resolving this issue as quickly as possible and finding a solution that works for you.
Our team will be in touch shortly to assist you further. Your patience and understanding are greatly appreciated.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for reaching out to us for assistance. We understand how frustrating it can be when things don't go as expected, and we sincerely apologize for not meeting your expectations this time.
Please know that we are committed to resolving this issue as quickly as possible and finding a solution that works for you.
Our team will be in touch shortly to assist you further. Your patience and understanding are greatly appreciated.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply12 May 2025, 09:39
Official
Dear Desiree S,
Thank you for reaching out to us for assistance. We understand how frustrating it can be when things don't go as expected, and we sincerely apologize for not meeting your expectations this time.
Please know that we are committed to resolving this issue as quickly as possible and finding a solution that works for you.
Our team will be in touch shortly to assist you further. Your patience and understanding are greatly appreciated.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for reaching out to us for assistance. We understand how frustrating it can be when things don't go as expected, and we sincerely apologize for not meeting your expectations this time.
Please know that we are committed to resolving this issue as quickly as possible and finding a solution that works for you.
Our team will be in touch shortly to assist you further. Your patience and understanding are greatly appreciated.
Kindest regards,
Standard Bank Hello Peter Team
***