2 Strikes in one go for Standard Bank

<p>I went into my local Standard Bank and notified them that I would be out of the country and would be unavailable on my mobile telephone. They assured me that my card would work in my destination and it has been declined multiple times. I went onto my Standard Bank smart phone application to transfer money to an alternate account and the application (for the first time ever) requests a one time pin that has been sent to me on the mobile number that the bank knows is unavailable. </p> <p> </p> <p>This is illogical, unacceptable and incredibly hindering to me in a foreign country. Standard Bank can only ever hope to be in my good graces again. I expect that the way they are going they will try to call me on my unavailable mobile phone to apologise.If Standard Bank even cares about customer service. </p>