MV
Michelle V
1 reviews | Active since Jan 2012
17 Apr 2015, 09:31
2 MONTHS & NO CARD !!!
Standard Bank Clearly doesn't care about customer care - I am given the credit card number but 2 months and no delivery?!?!?!<br> <br> WOODMEAD branch number doesn't work! You just get directed to a call centre that doesn't know about my application - there is nothing on the system!<br> <br> Doesn't help going into the bank, they just say they will follow up.<br> <br> I call everyday, email the consultant directly with no response and I take time away from work to go into the bank every second day - THIS HAS BECOME A JOKE NOW.<br> <br> CAN SOMEONE ACTUALLY HELP??? I am sick and tired of excuses! Has someone <br>
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Standard Bank's replyOfficial
17 Apr 2015, 15:16Hello Mventer01,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply17 Apr 2015, 15:16
Official
Hello Mventer01,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***