2 MONTHS AND STILL NOTHING
I Had a late payment on my account and payed it up. I went into west gate mall branch 2 months ago and was put on the line to have them clear my profile that was 2 months ago. Then called in and transferred from 1 department to another and if the people don't have an answer they advise me to speak to the credit bureau which is not the correct procedure. I have waited to speak to a manager Trevelene for over 1 hr sent her a mail and copied her manager Charlton ready with no response and assistance. So i need to now reach to social media as the call centers are good for nothing. The service pathetic. Waiting for a responds. Lets see how long i have to wait now.
Dear Daiyaan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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Dear Daiyaan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Daiyaan Adams
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that this matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Daiyaan Adams
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that this matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
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