PH
Prelina H
1 reviews | Active since Nov 2018
05 Feb 2025, 12:19
2 months and no news on my card
It has been more than 2 months since that *****ulent transaction on my account. That will in November the call centre agent said to me that my card will be canceled and a new card will be automatically delivered to me. It's been 2 months and no news about that card. I opened up a discovery account for my salary to go in add you people are useless. The gateway manger Ursula just plain down ignores m6 emails. This is the wonderful service from Standard Bank.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
05 Feb 2025, 12:29Dear Prelina
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Feb 2025, 12:29
Official
Dear Prelina
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***