2 days and unable to do an eft !

<p>Went to standard bank months ago to change my number on all relevant docs .calls and notifications from them . however the consultant didnt see fit to update the number on the system for the otp number.</p> <p>3 days ago i tried to log on to my account in order to do a payment only to find i get taken to std bnks homepage and the otp is still getting sent to the weng number. I called customer care they were totally unable to help at all and tld me i need to go to the branch on day 2 i go to the overport city branch. Spoke to the consultant at enquiries who was more out to prove a point that actually help . She said after 2 hours i would be able to log on as d otp wud cme to the current number . Its been 5 hours i have urgent payments to be done and still the otp is being sent to the wrng number. Due to incompetence i have to keep running to the branch and taking off from wrk...it takes 2 hrs at a tym at std bnk due to the snails pace and few counters. I have to run again for a 3rd day in a row to access my funds and if thats not bad enuf this sunday they have maintenance updates so another day lost ! Thinking of closing my account down . Dey cant return ur calls . Dey cnt solve ur prob wen u fne dem .dey cnt solve d prob wen u go into a branch. One of the highest fees. Staffs attitude is dat u dnt understnd wen clearly std bank is moving backwards nt forward.</p> <p>Honestly what upgrades are you guys doin when ur service and quality has only taken a downgrade. Pls guys if anyone is opening an account i would suggest save yourself the hassle and go with another bank coz der lack of inefficiency is costn me time and money !</p>