16 days and still waiting

Item: Standard Bank
Rating: 1
Author: Dandy S

16 days and still waiting on a bank code. How is a business supposed to operate with this kind of non existent service? Even with Covid 19, this is shocking. I hope you are not going to charge me for this - I have emailed a number of times and still nothing. Last reference ***. It is pretty pointless at this stage, as it has taken too long.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

24 Apr 2020, 09:10

Dear Dandy

Thank you posting your comments.

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
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Standard Bank's reply24 Apr 2020, 09:10

Official

Dear Dandy

Thank you posting your comments.

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
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Dandy S's updateReviewer Update

28 Apr 2020, 12:58

Still nothing from these clowns. Nearly 3 weeks and they cannot get back on a bank code. All this can be done electronically and or by phone. But they seem completely incapable of doing this. Please cancel my inquiry. I am not paying for your non existent service.

Dandy S's update28 Apr 2020, 12:58

Reviewer Update

Standard Bank's replyOfficial

05 May 2020, 07:05

Dear Dandy

Please refer to correspondence on email.

This matter is closed.

Kind regards

Complaint Resolution Centre
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Standard Bank's reply05 May 2020, 07:05

Official

Dear Dandy

Please refer to correspondence on email.

This matter is closed.

Kind regards

Complaint Resolution Centre
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