JW
Jackie W
1 reviews | Active since Aug 2023
11 Jun 2026, 18:51
15 seconds really. I feel you delay the mail on purpose to force people into calling you.
I just tried to log into my account. Now the want an OPT that is supposedly send to your email with only n 15 second countdown. What nonsense is that?. Than i go into my email, with OPT to no avail. Now i need to call in for assistance. I dont think its a tollfree number. And what if i needed an urgent transaction? No man. Find better ways to validate but this is not it.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
11 Jun 2026, 22:11Good day Jackie,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Jun 2026, 22:11
Official
Good day Jackie,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
