AK
Anne K
1 reviews | Active since Mar 2009
30 Mar 2015, 08:07
14 Stage Transactions
I went to pay my credit card yesterday into an ATM and they no longer use envelopes - the cash goes in as is. I followed the instructions and it said a note was folded and spat the card out - NO notes were folded. I went through this palaver several times and eventually gave up and just put a few notes in at a time - and that didn't always work. I reckon it took me between 14 - 20 transactions to deposit 3k! <br> I sincerely hope that Standard Bank don't think that they are charging me per transaction because their machines don't work properly - and ABSA have had these machines for ages and I most certainly do know how to use them
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Replies (1)Standard Bank's replyOfficial
01 Apr 2015, 08:32Hello anneka,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply01 Apr 2015, 08:32
Official
Hello anneka,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
