TM
Thami M
1 reviews | Active since May 2021
13 May 2021, 09:05
13 year relationship gone
ABsolute worst customer care.
Asked for a refund on my cellphone purchase 14 days ago. Still haven't received any of it back. They keep extending the turnaround time.
I have been sent from on e agent to the next and those assholes still don;t want to assist.
It's either incompetence or they just don't care, either one, this is not a bank I would trust with my money.
I will be closing my account soon after 13 years with them.
Extremely disappointed client
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
14 May 2021, 00:57 Hello Thami
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply14 May 2021, 00:57
Official
Hello Thami
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***