DZ
Dirk Z
1 reviews | Active since Aug 2022
06 Nov 2024, 08:28
*****
I was one of the clients that resently got caught by *****ulant credit card transactions. I was contacted by SB ***** department whom confirmed these *****ulant transactions, and blocked both my SB cards immediately. Now they said that they will refund me by only 50 % of the ***** amount???. After 45 + years with Standard Bank, this is not at all acceptable!!!. Banks do have assurance against *****ulant actions!!!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
06 Nov 2024, 09:05Dear Dirk,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Nov 2024, 09:05
Official
Dear Dirk,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
DZ
Dirk Z's updateReviewer Update
06 Nov 2024, 10:15Thank you Standard Bank Hello Peter Team for your reply. I do await your prompt and favourable response.
Thank you.
Thank you.
DZ
Dirk Z's update06 Nov 2024, 10:15
Reviewer Update
Thank you Standard Bank Hello Peter Team for your reply. I do await your prompt and favourable response.
Thank you.
Thank you.
Standard Bank's replyOfficial
06 Nov 2024, 10:20Hi Dirk
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Nov 2024, 10:20
Official
Hi Dirk
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***