11 months and still no debit from VAF

If I could give them zero rating I would. They are useless for a bank that has been doing this for ages. Bought my car financed by standard bank in January 2022 and till this day no debit order. I have been making manual payments since. I have complained and spoken to over 20 consultants including Aysha Wadiwala who promised to ensure I get help when complained on hello Peter. I am guessing she only said that so she could say the matter was resolved when it wasn't. Very useless people, they don't call to give you an update or follow up. Even if you go to the branch no one can assist. I would never recommend standard bank for vehicle finance. Its mind blowing to think that the same bank that I bank with cannot debit its own account. It's been escalated to *** *** *** *** and I have received nothing from these people.