100 minutes in enquiries queue

Item: Standard Bank
Rating: 1
Author: Francisco D

Thibault Square branch: Waited over 100 minutes in enquiries queue just to collect a card. Never seen such slow service. Management seriously needs to look at efficiencies.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

30 Jul 2020, 14:30

Hello Francisco

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply30 Jul 2020, 14:30

Official

Hello Francisco

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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***

Standard Bank's replyOfficial

06 Aug 2020, 12:37

Dear Francisco

Please note contact has been made with you, therefore this matter is closed.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply06 Aug 2020, 12:37

Official

Dear Francisco

Please note contact has been made with you, therefore this matter is closed.

Kind regards
Complaint Resolution Centre
**********
***********