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MALEHLOHONOLO M

1 reviews | Active since Jan 2012

01 Feb 2016, 13:59

100% increase on Penalty fees

As if the R200 penalty fees on early withdrawal was not enough, Standard bank increased the fees without informing it's customer. The fee now stands at R400.00 , this is ridiculous. I am considering changing bank, this banks has no care for it's customers.

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Replies (1)
Standard Bank
Standard Bank's reply02 Feb 2016, 15:03
Official
Hello hlony,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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