1 reviews | Active since Oct 2016
10 Mpost ridiculous verification questions!!
Hands up if you agree that the verification questions are a load of horse sh*t! Standard bank will NOT speak to you or be of assistance if you FAIL the verification questions which are generated by some outdated credit beureu. I fail these questions every single time even though I answer 100 percent correctly according to my sane mind. Who, may I ask in their right minds records the date that they opened their Mr P account or joined Outsurance??? Please for gds sake tell me who my current or last employer was because clearly I don't seem to know the answer,. And when Im phoning to ask why my bond has not been cancelled I am asked do I have a bond with Standard Bank!! Come on!! Is the correct answer Yes or NO? This system does not work and needs to be reviewed before I suffer a heart attack from pure aggravation!!!! And guess what the Team Leader advocates - We'll call you tomorrow and ask the same 10 sh?>::t questions and see if you pass!!!
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
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