AR
Andrea R

1 reviews | Active since Mar 2009

04 Feb 2019, 11:30

10 min 20 min and 30 min tick tok tick tok tick tok

So I called you for a settlement I was promised an e-mail with the settlement within 10 min it is now 30 min later and still no e-mail???

Shockingly I am not surprised!!

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Replies (1)
Standard Bank
Standard Bank's reply04 Feb 2019, 15:14
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Regards

Complaint Resolution Centre

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