LN
Lindokuhle N

1 reviews | Active since Jul 2024

18 Jul 2024, 11:43

10

Under the case number #047234, I received funds and Standard Bank stopped my account without informing me or confirming about transaction occurred. Its been 3 months now my account was closed without assistance worse part I provided all the documents they requested

0
Replies (4)
Standard Bank
Standard Bank's reply18 Jul 2024, 12:01
Official
Hi Lindokuhle

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 
LN
Lindokuhle N's update18 Jul 2024, 13:27
Reviewer Update
Ok, thanks I hope I will get back the money they reversed
Standard Bank
Standard Bank's reply18 Jul 2024, 13:37
Official
Hi Lindokuhle

 Our team is still looking into this matter and will be in touch with you. We are doing our best to ensure that all your concerns are amicably resolved.
 
 We value your continued support and patience. 
 
 Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply25 Jul 2024, 10:59
Official
Hi Lindokuhle

Thank you for taking our call. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, Standard Bank Hello Peter Team***