AM
Andrew M
1 reviews | Active since Mar 2014
26 Jul 2021, 11:41
1 month and waiting for feedback
Please can you expedite this matter on service request ***. This loan has been going on since activation in 2012 and was for 72 months. We are now sitting on 108 month, still being deducted. Even with interest this should have been paid back and closed by now. If I didn’t do a recon on the loan and I may have paid this all in full without knowing that I would have paid back almost double the agreed amount after interest and deductions. I need help now, over a month and no resolve.
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Standard Bank's replyOfficial
27 Jul 2021, 01:23 Hello Andrew Moura
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply27 Jul 2021, 01:23
Official
Hello Andrew Moura
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***