1 hour + for a statement

<p>I have spent 1 hour of my day on the phone with your insanely poor contact center to get a statement on my garage card.... A STATEMENT!!! I spoke to 5 consultants, yes 5 consultants and I still haven't got the account statement. How can I trust STD BANK if you cant even get a statement right??? I have honestly never experienced such poor service and such high levels of incompetence. The automated call center is extremely irritating. It gives many options - none of which is a statement, then when I get through to a human being I'm transferred from pillar to post and eventually cut off. I'm so upset with myself for thinking STD bank was the right partner for me</p>