RM
Rhulani M
1 reviews | Active since Sept 2020
01 Feb 2021, 10:54
1 enquiries booth open
The branch in Southgate is a nightmare. In such a busy mall only 1 booth for enquiries is open. I've been waiting to be assisted since 9am. With another 14 people ahead of me. Only 1 enquiries booth open.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
02 Feb 2021, 00:22 Hello Rhulani
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply02 Feb 2021, 00:22
Official
Hello Rhulani
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
02 Feb 2021, 16:48Good day Rhulani
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team. You are welcome to contact me directly should you require further assistance.
Thank you for being a loyal customer.
Kind regards
Kedibone Molefe
Complaint Resolution Centre
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team. You are welcome to contact me directly should you require further assistance.
Thank you for being a loyal customer.
Kind regards
Kedibone Molefe
Complaint Resolution Centre
***
Standard Bank's reply02 Feb 2021, 16:48
Official
Good day Rhulani
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team. You are welcome to contact me directly should you require further assistance.
Thank you for being a loyal customer.
Kind regards
Kedibone Molefe
Complaint Resolution Centre
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team. You are welcome to contact me directly should you require further assistance.
Thank you for being a loyal customer.
Kind regards
Kedibone Molefe
Complaint Resolution Centre
***