1.5 Months Of NO Card use!

I have been a loyal customer with you since I was a little girl. <br> I have a Bond, Cheque account, Credit Card and 32 day account with you, but this morning I went to FNB and Nedbank to look at moving all of these over to another bank.<br> <br> As of the 29th January 2016 I have been unable to use by Cheque Card as it does not appear on my profile.<br> <br> I have gone into your Hyde Park branch FOUR TIMES and your Cresta Branch ONCE to try and rectify this situation.<br> <br> They have escalated this problem THREE TIMES, and I have yet to have any joy. The 3rd time was this morning.<br> I was told (Multiple times) that I would be contracted as soon as they had fixed the problem as they (the person i spoke to) would deal with the issue personally...... what a lie. <br> I have yet to receive a phone call from anybody.<br> <br> When is this going to be sorted?<br> <br> I HATE having to write a report or complain over social media etc but it seems like only if you turn into a dragon woman will anyone take your complaint seriously.<br> <br> This type of \service\" is unacceptable and you should be ashamed of yourselves.<br> "