1.5 hrs and change of address not done

Once again I have to complain to get things sorted out as Standard Bank is totally ***********. We spent 1.5 hours on a Saturday at the branch changing all our accounts to our new address (including the business accounts) and only a couple were done. Wake up Standard Bank. We have a business to run and don't have time to keep coming back to the branch as you don't allow all addresses to be changed via letter or online.