SB
Shannen B
1 reviews | Active since Sept 2019
16 Jul 2025, 12:59
0/10 Experience, would NOT recommend this bank!
If I could give 0 stars I would.
I opened an account with Standard Bank last week with the hopes to migrate to the institution. I then had a client deposit a payment into the account. The bank then blocked/locked my account and I've not been able to access my funds yet. They have been giving me the run around with 0 resolution, so I'm not able to use my funds.
I've requested for a supervisor to call me but every time I call, they just file a new "escalation" form but nothing seems to be escalated.
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Replies (1)
Standard Bank's replyOfficial
16 Jul 2025, 13:01Good day Shannen,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Jul 2025, 13:01
Official
Good day Shannen,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***