0% service from Standard bank

Item: Standard Bank
Rating: 1
Author: Tamara P

This is my first and definitely worst experience with a bank.

Firstly i app**** and it took them a few weeks of constant requests for my fica documents which was already provided!

Secondly got approved for the credit card which got delivered to the wrong branch

Thirdly called the call centre and spoke to two consultants that gave wrong information and false promises in one day!

Highly upset as no one can help when i need this credit card asap! Not everyone wants credit some of us NEED IT!

Find another financial provider if in urgent need of assistance

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

18 Apr 2019, 09:08

Hi Tamara

Thank you for posting a review.

One of the consultants will be in contact with you as soon as possible.

Regards,T
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Standard Bank's reply18 Apr 2019, 09:08

Official

Hi Tamara

Thank you for posting a review.

One of the consultants will be in contact with you as soon as possible.

Regards,T
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Standard Bank's replyOfficial

24 Apr 2019, 09:58

Dear Tamara Premlall

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply24 Apr 2019, 09:58

Official