LB
Lorna B
1 reviews | Active since Feb 2015
22 Sept 2023, 12:08
0 customer service
What an appalling service I received from your standard bank branch in Fordsburg. The front desk lady has to respect or professionalism. She's the face of the company for G*ds sake,but the ugliest face.
Simple thing like a statement can take 2 days to be resolved. The worst considering how high their fees are.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
22 Sept 2023, 12:10Dear Lorna
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply22 Sept 2023, 12:10
Official
Dear Lorna
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
26 Sept 2023, 09:33Dear Lorna,
Thank you for taking our call and confirming that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call and confirming that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Sept 2023, 09:33
Official
Dear Lorna,
Thank you for taking our call and confirming that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call and confirming that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***