KR
Kelly R
1 reviews | Active since Dec 2023
24 Dec 2023, 10:15
URGENT ASSISTANCE NEEDED - UNHAPPY STUDENT
I am a final year student at School of Education at STADIO. I am in the Netherlands at the moment and cannot receive my emails from STADIO. I cannot send any emails to STADIO as well. I have send emails to STADIO, but it cannot be delivered. Q-desk is not working and I cannot reset my password. Can someone please assist, as I do not understand why students must struggle with basics like this.
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SHE (STADIO Higher Education)'s replyOfficial
25 Dec 2023, 16:49Dear Kelly,
Firstly, we sincerely apologise for the inconvenience you're experiencing in accessing your emails and utilizing the Q-desk platform. Your concerns are important to us and we are committed to assisting you.
At present, our offices are closed for the holiday season and are set to reopen on the 2nd of January. However, we understand the urgency of your situation and want to provide some guidance to help address your concerns promptly.
It seems that your current location in the Netherlands might be causing difficulties in accessing our systems due to certain IT and security measures in place. To resolve this, we recommend reaching out to our IT department for assistance. Please send an email to ***, explaining your situation and requesting permission to access the relevant channels from your international location.
We apologise for any frustration this may have caused and appreciate your understanding as we work to ensure a smooth resolution. Your success is important to us and we are dedicated to assisting you in overcoming these challenges.
Thank you for bringing this to our attention, and we look forward to resolving this matter in the new year.
Wishing you a peaceful holiday season.
Warm regards,
The STADIO Team
Firstly, we sincerely apologise for the inconvenience you're experiencing in accessing your emails and utilizing the Q-desk platform. Your concerns are important to us and we are committed to assisting you.
At present, our offices are closed for the holiday season and are set to reopen on the 2nd of January. However, we understand the urgency of your situation and want to provide some guidance to help address your concerns promptly.
It seems that your current location in the Netherlands might be causing difficulties in accessing our systems due to certain IT and security measures in place. To resolve this, we recommend reaching out to our IT department for assistance. Please send an email to ***, explaining your situation and requesting permission to access the relevant channels from your international location.
We apologise for any frustration this may have caused and appreciate your understanding as we work to ensure a smooth resolution. Your success is important to us and we are dedicated to assisting you in overcoming these challenges.
Thank you for bringing this to our attention, and we look forward to resolving this matter in the new year.
Wishing you a peaceful holiday season.
Warm regards,
The STADIO Team
SHE (STADIO Higher Education)'s reply25 Dec 2023, 16:49
Official
Dear Kelly,
Firstly, we sincerely apologise for the inconvenience you're experiencing in accessing your emails and utilizing the Q-desk platform. Your concerns are important to us and we are committed to assisting you.
At present, our offices are closed for the holiday season and are set to reopen on the 2nd of January. However, we understand the urgency of your situation and want to provide some guidance to help address your concerns promptly.
It seems that your current location in the Netherlands might be causing difficulties in accessing our systems due to certain IT and security measures in place. To resolve this, we recommend reaching out to our IT department for assistance. Please send an email to ***, explaining your situation and requesting permission to access the relevant channels from your international location.
We apologise for any frustration this may have caused and appreciate your understanding as we work to ensure a smooth resolution. Your success is important to us and we are dedicated to assisting you in overcoming these challenges.
Thank you for bringing this to our attention, and we look forward to resolving this matter in the new year.
Wishing you a peaceful holiday season.
Warm regards,
The STADIO Team
Firstly, we sincerely apologise for the inconvenience you're experiencing in accessing your emails and utilizing the Q-desk platform. Your concerns are important to us and we are committed to assisting you.
At present, our offices are closed for the holiday season and are set to reopen on the 2nd of January. However, we understand the urgency of your situation and want to provide some guidance to help address your concerns promptly.
It seems that your current location in the Netherlands might be causing difficulties in accessing our systems due to certain IT and security measures in place. To resolve this, we recommend reaching out to our IT department for assistance. Please send an email to ***, explaining your situation and requesting permission to access the relevant channels from your international location.
We apologise for any frustration this may have caused and appreciate your understanding as we work to ensure a smooth resolution. Your success is important to us and we are dedicated to assisting you in overcoming these challenges.
Thank you for bringing this to our attention, and we look forward to resolving this matter in the new year.
Wishing you a peaceful holiday season.
Warm regards,
The STADIO Team