Unsatisfied with the service

I have app**** at embury in October 2019 , paid the required application fees,the deposit of R7500 as of October 15th. I was then promised that by December I would get my studying materials and good to embark on my teaching career journey by 2020.

I have been trying to contact the institution numerous times without success via the number they gave me which starts with 087...... The first time i called the student adviser that helped me with the registration is no where to be found, second time I was given what I would strongly believe to be the false information,updates, the worse part my emails are blocked...is enraging more than frustrating, I have been through the is with the one of the well know institution for the whole last year as from registration,and I'm not keen of this kind of treatment from the people I've paid accordingly,,,,its unprofessional and unruly