MR
Monique R

1 reviews | Active since Mar 2024

25 Aug 2024, 15:35

Unhappy Student

I am a student at Stadio, it has been a nightmare trying to get assistance via their call centre. The staff are so rude and constantly transferring you to another rude agent who also don’t know their work. I was really happy with Stadio in the beginning until now, I made a payment for my fees so that I am able to register before the closing date but staff refuse to assist me because they are saying I have to wait for the next system update. What if the next system update is when re-registrations are closed? Stadio puts up a front of being the best private institution but it is just another *********** business.

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Replies (1)
SHE (STADIO Higher Education)
SHE (STADIO Higher Education)'s reply26 Aug 2024, 08:52
Official
Dear Monique,  

Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We would like to escalate your complaint to be investigated with urgency. Please note that the school of Law will be in contact with you shortly. We take pride in what we do and only want to offer the best. Thank you for your extreme patience as well as bringing this to our attention.  

Sincerely, 
The STADIO Team