Terrible quality of service

I am highly disappointed Ted with the service received from Stadio School of Education. Firstly, Stadio must be the only institute where one is required to pay a fee in order to obtain a final transcript of results. I have graduated from UJ over 10 years ago, yet till today I am able to obtain a transcript of results without having to pay an anything for it. Secondly, final marks for the PGCE course were released in December, yet when enquiring about receiving letter of completion or any proof of completing the course (without having to pay for it), no response is received. I have submitted queries on q-desk, but no one has responded to them. How are we supposed to finalize SACE registrations and employment opportunities when we have no proof of completing the qualification? And it is unacceptable that we, as students, are required to pay for a transcript of results/ I have worked in a Higher Education institute before as a lecturer and never was a student required to pay for a transcript of results! The service received from STADiO and its lecturers over the last year was terrible to say the least. I would not recommend STADiO to anyone in a hurry based on my experience with the institute.