Student with outstanding fees

I am really disappointed at how Stadio handles students who owe fees, I totally understand that it is a business after all and they do what they have to do, however if you do not allow even a completion letter for a student who is owing, how is a student suppose to apply do job so that they can pay do fees? I am currently owing the institution and as a result I cannot view my marks, I don't even know if I passed or not, no letter of completion! Nothing.