LS
Lindelwa S
1 reviews | Active since Feb 2025
05 Feb 2025, 12:24
*********** staff!!
I am a BedHons in Inclusive Education student at STADIO. I was approved for a special, but the exam is not on my portal. The exam has not been uploaded on my CANVA, and I am expected to submit it on Friday. I called and I sent from pillar to post!!!!!!!!!!! Dispatch sends me exams, and exams send me to IT... IT sends me back to exams!!!!!!!! I am ****** frustrated by this institution!!!!
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Replies (3)0
Replies (3)
SHE (STADIO Higher Education)'s replyOfficial
05 Feb 2025, 13:23Hi Lindelwa,
Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We would like to escalate your complaint to be investigated with urgency. Someone from our management team will be in contact with your shortly. We take pride in what we do and only want to offer the best. Thank you for your extreme patience as well as bringing this to our attention.
Sincerely, The STADIO Team
Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We would like to escalate your complaint to be investigated with urgency. Someone from our management team will be in contact with your shortly. We take pride in what we do and only want to offer the best. Thank you for your extreme patience as well as bringing this to our attention.
Sincerely, The STADIO Team
SHE (STADIO Higher Education)'s reply05 Feb 2025, 13:23
Official
Hi Lindelwa,
Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We would like to escalate your complaint to be investigated with urgency. Someone from our management team will be in contact with your shortly. We take pride in what we do and only want to offer the best. Thank you for your extreme patience as well as bringing this to our attention.
Sincerely, The STADIO Team
Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We would like to escalate your complaint to be investigated with urgency. Someone from our management team will be in contact with your shortly. We take pride in what we do and only want to offer the best. Thank you for your extreme patience as well as bringing this to our attention.
Sincerely, The STADIO Team
LS
Lindelwa S's updateReviewer Update
05 Feb 2025, 14:07Good day,
I have been waiting for this call for almost an hour now. I sent emails to Exams, Delon Coetzer, Dr Hannos, and Sonja Van Tonder; none of these people have bothered to respond to my emails.
This exam is supposedly due on Friday, and there is no communication whatsoever!! I think you people understate the level of frustration you are causing us !!! You don't seem to understand Customer Service
I have been waiting for this call for almost an hour now. I sent emails to Exams, Delon Coetzer, Dr Hannos, and Sonja Van Tonder; none of these people have bothered to respond to my emails.
This exam is supposedly due on Friday, and there is no communication whatsoever!! I think you people understate the level of frustration you are causing us !!! You don't seem to understand Customer Service
LS
Lindelwa S's update05 Feb 2025, 14:07
Reviewer Update
Good day,
I have been waiting for this call for almost an hour now. I sent emails to Exams, Delon Coetzer, Dr Hannos, and Sonja Van Tonder; none of these people have bothered to respond to my emails.
This exam is supposedly due on Friday, and there is no communication whatsoever!! I think you people understate the level of frustration you are causing us !!! You don't seem to understand Customer Service
I have been waiting for this call for almost an hour now. I sent emails to Exams, Delon Coetzer, Dr Hannos, and Sonja Van Tonder; none of these people have bothered to respond to my emails.
This exam is supposedly due on Friday, and there is no communication whatsoever!! I think you people understate the level of frustration you are causing us !!! You don't seem to understand Customer Service
SHE (STADIO Higher Education)'s replyOfficial
05 Feb 2025, 15:42Dear Ms Shabangu, please refer to your STADIO email for feedback on the inquiry.
SHE (STADIO Higher Education)'s reply05 Feb 2025, 15:42
Official
Dear Ms Shabangu, please refer to your STADIO email for feedback on the inquiry.