DM
Disebo M

1 reviews | Active since Feb 2025

21 Feb 2025, 21:40

Stadio's poor service with student's scripts

What I have encountered at Stadio can not be undone... I have app**** for a remark on tye 20th of January but today is the 21st of February and yet my script and name has not been sent to the lecturer. To make matters worse I am starting to question the marks I got for supplementary as they look exactly like of the initial exam. I am thinking they did not even mark my supplementary script and believe me you, I have been sending countless emails through Qdesk but no feedback is satisfying. They will just say they have escalated the matter for further investigation but no updates on the investigation. A very poor service I got from STADIO. I don't owe then been paying just fine but yet this is happening. I wouldn't recommend STADIO to anyone

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Replies (1)
SHE (STADIO Higher Education)
SHE (STADIO Higher Education)'s reply24 Feb 2025, 09:11
Official
Hi Disebo, 

Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We would like to escalate your complaint to be investigated with urgency. Someone from our management team will be in contact with your shortly. We take pride in what we do and only want to offer the best. Thank you for your extreme patience as well as bringing this to our attention. 
Sincerely, The STADIO Team