SB
Suné Bothma

1 reviews | Active since Jan 2025

31 Jan 2025, 08:22

Stadio’s Administrative Failures = losing a promotion. PLEASE ANSWER YOUR PHONES!!

Distance learning MUSGRAVE campus NEVER answers their phone. I paid R310 for an urgent academic record but with no luck. It is so frustrating to know that I will miss out on a promotional opportunity due to STADIOs inability to reply within reasonable time. How is it possible not be be assisted for 4 days?? To make matters worse, my proof of registration is dated 2024 and not 2025. I often find that these docs are not dated correctly. It has an impact on SACE registration and bursary applications.

As a paying client, I am deeply disappointed in your poor communication and slow response time.

PLEASE ANSWER YOUR PHONES!!

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Replies (1)
SHE (STADIO Higher Education)
SHE (STADIO Higher Education)'s reply31 Jan 2025, 12:05
Official
 Hi Sune, 
Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We would like to escalate your complaint to be investigated with urgency. Someone from our management team will be in contact with your shortly. We take pride in what we do and only want to offer the best. Thank you for your extreme patience as well as bringing this to our attention. 
Sincerely, The STADIO Team