STADIO USELESS SERVICE

This is my second review about Stadio in less than two months regarding ongoing issues.

Invoice Errors & No Response – My invoice incorrectly reflects payments I have already made, yet it still shows an outstanding balance. I have tried calling Stadio multiple times, waiting up to 20 minutes, but no one ever answers. Their office hours are from 8 AM to 4 PM, yet getting a response is nearly impossible.

Missing ACC262 Module – My ACC262 module has not appeared on my Canvas app for over three weeks. I have missed my first lecture and have no access to study materials. Despite multiple attempts to resolve this, I keep getting different answers from different people. The only person who has been helpful and actually cares is Bessie. However, Johanna is always "out of office," and no one else seems to take accountability.

Stadio's lack of communication and support is unacceptable. As a paying student, I expect basic assistance and access to my learning materials. If this continues, I will have no choice but to escalate this further.