SD
Shane D

1 reviews | Active since Dec 2024

06 Feb 2025, 01:59

STADIO is Ignoring My Urgent Remark Request – My Job is at Risk!

I am extremely disappointed with STADIO’s lack of communication regarding my remarked results. I wrote a supplementary exam for EDSA172, and after reviewing my script, the lecturer adjusted my marks and sent the amendment to the relevant department. However, despite multiple emails and calls, I have received no update on when my new results will be published.

I have called numerous times, only to be ignored or redirected to departments that never answer due to high call volumes. This delay is not just an inconvenience – it is putting my job at risk because I need my updated results to secure a permanent teaching position.

STADIO’s failure to respond to students in urgent situations is unacceptable. I demand immediate action and a clear response regarding my remark. I have exhausted all channels, and if this is not resolved soon, I will have no choice but to escalate this further.

If STADIO truly cares about its students, I expect a prompt resolution!

0
Replies (2)
SHE (STADIO Higher Education)
SHE (STADIO Higher Education)'s reply06 Feb 2025, 07:44
Official
Hi Shane, 

Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We would like to escalate your complaint to be investigated with urgency. Someone from our management team will be in contact with your shortly. We take pride in what we do and only want to offer the best. Thank you for your extreme patience as well as bringing this to our attention. 

Sincerely, 
The STADIO Team 


SD
Shane D's update06 Feb 2025, 07:53
Reviewer Update
We are all tired of this automated response. You are playing with people's future. It is not my fault that exam was not marked properly. Now I have to beg for results. It's ridiculous for the amount of money I paid. Now I'm left broke without a secure job. What about my family?