ZS
Zinobia S

1 reviews | Active since Oct 2023

24 Oct 2023, 15:14

STADIO HAS BEEN THE WORST EXPERIENCE OF MY UNIVERSITY LIFE.

STADIO has been the most disappointing educational institution I've experienced. Everything seemed so promising in the beginning until the final stretch and us learners being left to fend for ourselves. I earned my Bachelor's Degree in Psychology from Boston College in Umhlanga, and the support and concern STADIO provides for its students are nowhere near satisfactory. This lack of support, which I'll substantiate shortly, is particularly evident for learners enrolled in the PGCE program in January 2023. STADIO has failed to provide essential guidance, refusing to furnish proper exam scopes, or even a past paper but other learners from STADIO are receiving this? And this is for modules like EDSA and EDSB. In stark contrast, other students at STADIO enjoy comprehensive study outlines which I viewed today? leaving us without even a past paper after an upfront payment of R45,000. This absence of guidance and unresponsiveness to our emails is deeply regrettable.

We're expected to complete final assessments, work full-time to cover our studies' costs, and prepare for venue-based exams without any semblance of support. This university experience is far removed from my expectations and prior academic experiences. We're left to study entire textbook with minimal lecturer support, and our questions during support sessions are routinely evaded. This lack of support from higher authorities is disheartening, and it seems STADIO falls short of the standards expected from a university. This stark contrast to my experience at Boston College, which prioritized students' mental health and support, has left me profoundly disappointed.

If given the chance, I would have never chosen STADIO. My advice to others: if you seek reliable, supportive education that justifies the fees you pay, STADIO is not the place to study. The university's expectations, such as three consecutive exams immediately after teaching practicums and portfolio submissions, seem inhumane for distance learners striving to work and progress, keeping in mind that no one is willing to assist you. STADIO doesn't appear to be the institution that will genuinely help you reach your educational goals. My mental, emotional and physical well being has been compromised by this university.

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Replies (2)
SHE (STADIO Higher Education)
SHE (STADIO Higher Education)'s reply24 Oct 2023, 16:02
Official
 Dear Zinobia

We appreciate your feedback and would like to thank you for bringing your concerns to our attention and we want to assure you that we take them seriously.
At STADIO, our goal is to provide a positive and effective learning experience for all our students. We understand the frustration that you and many others have expressed and we would like to inform you that we have initiated an investigation into the matter.

Our team is actively looking into the issues that have been raised and implementing the necessary improvements. Your feedback is invaluable to us and we are committed to addressing the concerns in a timely and effective manner.
We apologize for any inconvenience or frustration this issue has caused and want to assure you that we are doing everything in our power to resolve it. Your patience and cooperation are greatly appreciated as we work toward a resolution.

Sincerely,
The STADIO Team 
ZS
Zinobia S's update24 Oct 2023, 17:19
Reviewer Update
Where are you fixing things when we have not heard back from you? How are you addressing these problems by responding to me and saying that you are investigating? This is not what an educational institution should consist of, stop apologising and start making a difference. If your goal is what you stated above why is that not the primary focus ?